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Whaikaha Ministry of Disabled People View our
NZSL name

Contact us

If you have questions, feedback or something you're like to share with us, we welcome you to get in touch. You can contact our team in a variety of ways.

Postal address and national office

We use Reply Paid (Freepost) so you can write to us without a stamp.

Our postal address is:

  • Whaikaha - Ministry of Disabled People. Reply Paid: 262204. PO Box 1556. Wellington 6140

Our national office is:

  • Whaikaha - Ministry of Disabled People. Aurora Centre. 56 The Terrace. Wellington 6011

Email, phone or text

Contact us by phone or text within New Zealand:

New Zealand Relay service

New Zealand Relay is a telecommunications service for people who are Deaf, Deaf-blind, experiencing hearing loss or have a speech condition.

They can contact us on your behalf during these times:

  • Monday to Friday 7am to 6pm

All New Zealand Relay calls are strictly private so your information is safe and secure.

Find out more about this service at the New Zealand Relay website external URL

Give feedback on our use of Plain Language

If you would like to give feedback on our use of plain language please email us at contact@whaikaha.govt.nz.

Feedback on our content includes our documents, website and any other guidance Whaikaha has published. Examples of what you could give feedback on include:

  • Was this content easy to understand?
  • Was it easy to find the information I needed?
  • Is the information ordered in a way that makes sense?
  • Is the purpose of the document clear?

Make a complaint or give feedback on disability services

If you'd like to make a complaint about disability support services, you can contact us by:

For more information visit our Disability services complaints and feedback page

Make a Privacy Act request or complaint

If you would like to:

  • request access to your personal information
  • request a correction of your personal information
  • make a complaint about how we handled your personal information

Please email us at privacy@whaikaha.govt.nz

Make an Official Information Act (OIA) request

If you would like to request government information (official information), please contact us by: 

Find out more about Official Information Act requests

Media enquiries 

If you're a media outlet and have a query about Whaikaha - Ministry of Disabled People, please contact our Media Team.

Social Media

Follow us on social media for the latest updates.